Ragstock

I stopped in this location unaware of the time they closed until I got to the door and saw the store hours sign. I had five minutes to quickly grab what I needed. RESPECTFULLY, I acknowledged that they were closing soon, as an employee informed me that they closed in five minutes as I walked in. As soon as the five minutes were up, I was then redirected by another employee to head to the register to pay for my items. No one asked me if I needed help to look for anything to ensure they closed on time. I watched staff impatiently stared at me as I quickly grab one more item, I rushed to the register. During check out another customer walked in and they denied her service, yes, I understand the store is closed, but I couldn't believe what the employee told her, "their register/system shuts down not allowing transactions after 6:00 PM". I've had a professional history specific to customer service retail for 15 years, never have I ever once denied a customer by telling them "their system shuts down" to close on time! I was out of the store by 6:05 PM, I regretfully spent more than I should have there, if there were true customer service I could have easily spent $400.00+ this night. Because of this one experience I am not going back to this location.

I worked at this location back in the very early 2000’s. Awesome vibe, great co-workers, and killer thread finds! Loved working there! I used to hand draw signs, pick clothes for the store from the warehouse, and even decorated the dressing rooms. I still own some sweet vintage pieces I bought back then. The Uptown location is the best by far ♥️✌️